Answer

How do I install an eSIM on my phone?

Installing an A.R.I.A Mobile eSIM takes about a minute over Wi-Fi. Open the install email or order page on a second screen, then on your phone go to Settings → Mobile Data → Add eSIM (iOS) or Settings → Connections → SIM manager → Add eSIM (Android), scan the QR code, name the plan and you're done. Enable data roaming on the new line so it can connect abroad.

Quick answer

Installing an A.R.I.A Mobile eSIM takes about a minute over Wi-Fi. Open the install email or order page on a second screen, then on your phone go to Settings → Mobile Data → Add eSIM (iOS) or Settings → Connections → SIM manager → Add eSIM (Android), scan the QR code, name the plan and you're done. Enable data roaming on the new line so it can connect abroad.

On iPhone (iOS 16+)

1. Open the QR code on a second screen (laptop, partner's phone, printed copy). 2. On your iPhone: Settings → Mobile Data → Add eSIM → Use QR Code. 3. Point the camera at the QR. 4. Tap Continue → Add Mobile Plan. 5. Label the plan (e.g. "Dubai 7 days"). 6. Choose your default line for calls/SMS (keep your UK line as default). 7. Set Mobile Data to use the travel eSIM. 8. Important: Tap the travel eSIM → turn Data Roaming ON.

On Android (Samsung, Pixel, etc.)

1. Open the QR code on a second screen. 2. Settings → Connections → SIM manager → Add eSIM. 3. Tap Scan QR code from service provider. 4. Scan, confirm download, name the plan. 5. Set the eSIM as preferred for mobile data. 6. Turn on Data roaming for the travel eSIM.

Install before you fly

Do all of this on UK Wi-Fi before your trip. The eSIM will download and sit dormant on your phone. The moment you land, switch on the line in Settings — no airport hunt for Wi-Fi.

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