Answer

How do I scan an eSIM QR code?

To install an Aria Mobile eSIM, open your phone's Settings → Cellular (iOS) or SIM manager (Android), tap Add eSIM, then point your phone's camera at the QR code displayed on another device's screen — laptop, tablet, or printed page. The whole process takes under 30 seconds and your travel eSIM is ready to enable when you arrive.

Quick answer

To install an Aria Mobile eSIM, open your phone's Settings → Cellular (iOS) or SIM manager (Android), tap Add eSIM, then point your phone's camera at the QR code displayed on another device's screen — laptop, tablet, or printed page. The whole process takes under 30 seconds and your travel eSIM is ready to enable when you arrive.

Where to find the Add eSIM screen

On iPhone: Settings → Cellular → Add eSIM → Use QR Code. On most Android phones: Settings → Network & internet → SIMs → Download a SIM instead, or on Samsung: Settings → Connections → SIM manager → Add eSIM. The phone will open a viewfinder ready to scan a QR. You cannot scan a QR code displayed on the same phone — you need the QR on a separate screen (laptop, tablet, second phone) or printed.

If you don't have a second screen

Aria Mobile orders include both the QR code and a manual activation code (often called an LPA string starting with LPA:1$...). On the Add eSIM screen, tap 'Enter Details Manually' (iOS) or 'Need help / Enter manually' (Android) and paste the SM-DP+ address and activation code from your email. This avoids needing a second screen entirely. The Aria Mobile mobile app can also install the eSIM with one tap, skipping QR codes altogether.

Common QR scanning issues

If the camera isn't reading the QR, increase your laptop's screen brightness, make the QR larger on screen, and clean your phone's camera lens. Hold the phone about 15cm from the QR and keep it steady. If it still won't scan, switch to manual entry — the SM-DP+ and activation code in the email always work.

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